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Privacy Policy and CooKie

GDPR

What is the General Data Protection Regulation?

The General Data Protection Regulation (GDPR) takes effect on May 25, 2018, and it aims to protect all European citizens. It replaces Data Protection Act (1998) and applies to companies (regardless of the company location) who process personal data about individuals in the EU.

What is considered as “personal data”?

GDPR applies to any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Read our Privacy Policy to learn more about how we approach data privacy.

PRIVACY POLICY

Florist LB Flowers by Gloriosa Campany llc. understands and respects its customers’ right of privacy. We want you to feel confident about using Florist LB Flowers.com to order gifts, so we are committed to protecting the information we collect. Therefore, we operate our websites in compliance with GDPR and other applicable laws on data privacy protection and data security. We have prepared a policy on how we collect, use, disclose, transfer, and store your information.

What Personal Data Do We Collect?

We collect information to improve shopping experience of all our customers. Here are the types of information we collect:

Personal information you give us: We may collect personal information when you provide us, like when order via our website and/or register with an account with us. The types of information we may collect from you directly include your:

  • Name
  • Delivery address
  • E-mail address
  • Telephone number
  • Date of birth
  • Credit card or other payment information
  • User-generated content, posts and other content you submit to Florist LB Flowers sites
  • Any other personal information you voluntarily provide to us

For the nature of Florist LB Flowers, you also give personal information about someone else. You must do so only with that person’s authorization. You should inform them how we collect, use, disclose, and retain their personal information according to our privacy notice.

Personal information collected automatically: When you visit our websites, we may receive and store certain types of information.

  • When you interact our services, we receive information from your devices. For example; your IP address, browsing history, etc.
  • We also collect your location, web browser and your mobile device data when you use application of Florist LB Flowers. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. You can turn off location services in most mobile devices.
  • We also use cookies and other technologies in order to gather some general and statistical information regarding customer activities; such as the pages you view, products you view, download errors, etc. Details of cookies that are used on the Website can be found on the Cookie Policy.

 

How Do We Use Your Personal Information?

We process your personal data to provide you a higher quality of services, provide you with a personalized experience on our sites, provide you useful customer service and provide you with customized advertising and marketing. We may also use your personal information in order to detect, prevent, mitigate and investigate suspicious, fraudulent or illegal activities.

We may use your personal information for as follows:

  • to record the address and other necessary information for communication,
  • to be able to inform the public officials in accordance with the legislation in case of a request for public security matters,
  • to inform our customers about our products that our customers may be interested in, regarding the interests that the customers provide to us.
  • to know our customers and use our customers in the customer environment analysis, to use them in various marketing and advertising activities and to conduct surveys in electronic and/or physical media through contracted organizations in order to provide customer satisfaction in this context,
  • to offer suggestions to our customers by our contracted institutions and solution partners and to inform our customers about our services,
  • evaluate customer complaints and suggestions related to our services,
  • to fulfill our legal obligations and to use our rights arising from the current legislation.

 

Who Do We Share Your Personal Information With?

The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule personal data is not transferred to third persons without the consent of our customers.

However, personal data are shared with courts and other public institutions due to our legal obligations. We work with third party service providers, for example in order to prepare and deliver the orders. Contracted third party services have access to personal information in order to provide the services we undertake and to provide quality control of the services provided, but they may not use it for other purposes. Technical and legal precautions are taken to prevent violations of rights during data transfer to third parties. However, Florist LB Flowers shall not be liable for infringement of the third party's data protection policies and the risk area of the third party's liability.

Your personal data may be shared with;

  • shareholders of Florist LB Flowers,
  • direct/indirect subsidiaries,
  • institutions and organizations that we have partnered in order to carry our activities,
  • institutions which we get storage services for our data in the cloud environment,
  • contracted institutions that provide us a service of sending commercial electronic messages to our customers
  • contracted banks
  • various domestic and foreign agencies, advertising companies, survey companies and other third parties, for the marketing purposes, in order to provide service and customer satisfaction to you.

 

How Do We Store and Protect Your Personal Data?

We have responsibility in establishing the necessary organization and taking and implementing technical measures for the protection of the confidentiality and integrity of the personal information, in accordance with the provisions of the applicable legislation in force. We hereby inform you that we are aware of our obligation to protect personal data; we are performing penetration tests at periodic intervals in accordance with international and national technical standards covering data confidentiality and always updating our data processing policies.

What Are Your Rights?

You have certain rights in relation to your Personally Identifiable Information. You can access and confirm that your personal data remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page.

If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via lbfprivacy@Floristlbflowers.com. If you reside or are located in the EEA (European Economic Area), you have the right to request that we:

  • provide access to any personal information we hold about you;
  • prevent the processing of your personally information for direct-marketing purposes;
  • update any Personally Identifiable Information which is out of date or incorrect;
  • delete any personal information which we are holding about you;
  • restrict the way that we process your personal information;
  • transmit your personal information to a third party provider of services; or
  • provide you with a copy of any personal information which we hold about you in a commonly use and machine readable format.

We are also required to notify you of any data breach without undue delay after first becoming aware of the breach where the breach is likely to result in a high risk to the rights and freedoms of individuals.

Children

The services we provide are not directed to a child and we do not knowingly gather personal data of a persons under 13 years of age or a equivalent minimum age in the relevant jurisdiction. If you become aware that a child has provided us with personal information, please contact us.

Contact For Privacy Rights

If you have questions or concerns about how we process your personal data:

- You can contact our Data Protection Officer at sara.galbiati@hotmail.com or privacy@floristlbflowers.com and write DPO as subject matter.

- You can call +39029846519

- Florist LB Flowers operates more than one EU member state and our lead data protection supervise authority is United State Data Protection Authorit

EXTENDED INFORMATION ON COOKIES

Cookies are small text files that can be used by websites to make the experience more efficient for the user.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

Your consent applies to the following websites: fioristalbfiori.com

Cookie Statement last updated on 05/20/2018 by Cookiebot:

NameSupplierPurposeDeadlineType
CookieConsent fioristalbfiori.com It stores the status of the user's cookie consent for the current domain 1 years HTTP Cookie
JSESSIONID seal.godaddy.com Preserve user status on the different pages of the site. Session HTTP Cookie

Statistics (5)

Statistical cookies help website owners to understand how visitors interact with sites by collecting and transmitting information in an anonymous form.

NameSupplierPurposeDeadlineType
@@History/@@scroll|# fioristalbfiori.com Unclassified Persistent HTML Local Storage
_at.hist.# fioristalbfiori.com Used by the AddThis social sharing platform to store the user history of the AddThis sharing widget Persistent HTML Local Storage
_ga fioristalbfiori.com Register a unique ID used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat fioristalbfiori.com Used by Google Analytics to limit the frequency of requests Session HTTP Cookie
_gid fioristalbfiori.com Register a unique ID used to generate statistical data on how the visitor uses the website. Session HTTP Cookie

Marketing (24)

Cookies for marketing are used to monitor visitors on websites. The intent is to display relevant and engaging ads for the individual user and therefore the most valuable ones for publishers and third party advertisers.

NameSupplierPurposeDeadlineType
__atuvc fioristalbfiori.com Update the social sharing function counter of the site. 13 months HTTP Cookie
__atuvs fioristalbfiori.com Allows the user to see an updated counter if the page is shared on a social sharing service, AddThis. Session HTTP Cookie
ads/ga-audiences google.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
at-lojson-cache-# fioristalbfiori.com Used by the AddThis social sharing platform Persistent HTML Local Storage
bt2 addthis.com Used by the AddThis social sharing platform to keep track of parts of a site that have been visited, so as to advise other parts 255 days HTTP Cookie
di2 addthis.com Unclassified 1 years HTTP Cookie
IDE doubleclick.net Used by Google DoubleClick to record and report on user actions on the site after viewing or clicking one of the advertiser's ads in order to measure the effectiveness of an advertisement and present targeted advertising to the user. 1 years HTTP Cookie
impression.php/# facebook.com Used by Facebook to register impressions on pages with the Facebook login button. Session Pixel Tracker
loc addthis.com Geolocation, which is used to help providers determine the geographic location (at the state level) of users who share information with each other. 13 months HTTP Cookie
mus addthis.com Unclassified 1 years HTTP Cookie
NID google.com Register a unique ID that identifies the user's device that returns to the site. The ID is used for targeted advertising. 6 months HTTP Cookie
ouid addthis.com Unclassified 1 years HTTP Cookie
sess adnxs.com Utilizzato per verificare se il browser dell'utente supporta i cookie. Session HTTP Cookie
SEUNCY semasio.net Register a unique ID that identifies the user's device for subsequent logins. 179 days HTTP Cookie
TapAd_DID tapad.com Used to determine which type of device (smartphone, tablet, computer, TV, etc.) is used by the user. 2 months HTTP Cookie
TapAd_TS tapad.com Used to determine which type of device (smartphone, tablet, computer, TV, etc.) is used by the user. 2 months HTTP Cookie
TDCPM adsrvr.org Register a unique ID that identifies the user's device that returns to the site. The ID is used for targeted advertising. 1 years HTTP Cookie
TDID adsrvr.org Register a unique ID that identifies the user's device that returns to the site. The ID is used for targeted advertising. 1 years HTTP Cookie
test_cookie doubleclick.net Used to check if the user's browser supports cookies. Session HTTP Cookie
uid addthis.com Creates a unique user ID generated by the computer. AddThis, owned by Clearsping Technologies, uses user IDs to allow the user to share content through social networks and provide detailed statistics to the various providers. 1 years HTTP Cookie
uuid2 adnxs.com Register a unique ID that identifies the user's device that returns to the site. The ID is used for targeted advertising. 3 months HTTP Cookie
uvc addthis.com Detect how often the social sharing service AddThis relates to the same user. 13 months HTTP Cookie
vc addthis.com Used by the AddThis social sharing platform 1 years HTTP Cookie
xtc addthis.com Register user content sharing via social media. 13 months HTTP Cookie

Unclassified (10)

Unclassified cookies are cookies that are being classified, together with individual cookie providers.

NameSupplierPurposeDeadlineType
_PCCID purechat.com Unclassified 5 years HTTP Cookie
_PCCSID_24280 purechat.com Unclassified Session HTTP Cookie
adminhtml fioristalbfiori.com Unclassified 1 day HTTP Cookie
external_no_cache fioristalbfiori.com Unclassified Session HTTP Cookie
fbcsrf_977859965670154 fioristalbfiori.com Unclassified Session HTTP Cookie
frontend fioristalbfiori.com Unclassified 1 day HTTP Cookie
frontend_cid fioristalbfiori.com Unclassified 1 day HTTP Cookie
global_messages fioristalbfiori.com Unclassified 1 years HTTP Cookie
layout fioristalbfiori.com Unclassified 1 day HTTP Cookie
store fioristalbfiori.com Unclassified 1 years HTTP Cookie